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Take Control of Your iPhone
Feb 11, 2009

Take Control of Your iPhone, Second Edition

iPhone OS 3? iPhone 3GS? iTunes 9? We have replaced Take Control of Your iPhone with Take Control of iPhone OS 3. Buy that version instead.

More Info

Taking the Murphy’s Law approach that if something can go wrong, it probably will, Ted explains how your iPhone figures out where in the world it is, how it connects to Internet and cellular data networks, and how it communicates with your Mac. You’ll learn key details of syncing with iTunes and via MobileMe, how to manage your apps, and ways you can share files with your Mac. The ebook helps you get the most life from your iPhone battery and connect a Bluetooth headset, and it provides tricks for typing more quickly and accurately. Ted also provides a cornucopia of helpful advice for making the most of the main built-in iPhone apps, including iPod, Phone, Mail, Maps, and Safari.

But that’s not all—extensive problem-solving sections help you solve network problems, resolve sync conflicts, avoid crashes, and, if necessary, restore an ailing iPhone from backup.

Take Control of Your iPhone is cheap insurance if you have a problem the night before you take your iPhone on a long trip.
                                                       —David Weeks, in

Questions answered in this ebook include:

  • How do I transfer photos to and from my iPhone?
  • Can I delete an app, but get it back later?
  • How do I handle sync-related problems?
  • How do the various volume controls work together?
  • What’s the best way to increase battery life?
  • Can I make my own ringtones?
  • What should I know before I travel to another country?
  • How should I set up my passwords if I am concerned about theft?
  • What are the pros and cons of jailbreaking?
  • How do I put an often-used Web page on my Home screen?
  • How can I do a Google search using my voice?
  • How do I get started with syncing via Exchange?
  • How do I know if my iPhone is broken and needs a repair?


p class=”quote”>Syncing: For a different approach to learning about iPhone syncing, consider Take Control of Syncing Data in Leopard, which helps you get set up and looks at sync conflicts, explaining how syncing works generally so you can understand what’s happening and devise a solution. Take Control of Your iPhone has more under-the-hood details on syncing from the iPhone’s perspective, but fewer big-picture explanations of how Leopard orchestrates syncing.




Is this book updated for the iPhone 3G S or the iPhone 3 operating system?

Apple released both of those items in June 2009. Ted is working on a new edition of this ebook that will cover them. To see the latest news on the update’s progress, click the Blog tab above and look at the top entry. Anyone who has purchased this ebook during or after June 2009 will receive a free update once it is available

Does the book cover using an iPhone with both the Mac and Windows?

Alas, no. To keep the ebook to a reasonable size, we’ve focused any computer-related coverage on the Mac. We estimate that about 85% of the ebook will apply equally to Windows users, though.

How useful is this ebook for people who live outside of the United States?

Although most of the information in the ebook applies to everyone, no matter where they are or bought the iPhone, the ebook does assume that you bought in the iPhone in the United States and are in the United States. So, some of the advice won’t apply if you are elsewhere on the planet.

Does this ebook cover the iPod touch?

Yes—although the text of the book refers generally to the iPhone, most of the information also applies to the iPod touch, and if there is a difference, Ted says so.

How Do I Read This Ebook on My iPhone or iPod touch?

At the moment, you have two options:

  • First option: You can email the ebook’s PDF to an email address that you access via your iPhone or touch.
  • Second option: Transfer the PDF to your device using software like the free Briefcase Lite or the $4.99 AirSharing app, which help you move common files to an iPhone and provide a somewhat better user experience than Mail. For instance, AirSharing can show the top-level table of contents. To our knowledge, no PDF app supports live internal links or Web links. If you’ve found a PDF app that supports link following, please let us know! For a more detailed look at different iPhone/touch PDF apps, read the ever-changing Google Doc that Tonya is developing about this topic.


Just because we feel like it, here is a rundown of apps that folks who write for TidBITS and the Take Control series particularly recommend. This content isn’t in the ebook, or anywhere else, but we stuck it here in case it helps someone else.

iPhone Apps for Designers

January 28, 2009 – The App Store really does contain more than just games and novelty programs. Jeff Carlson spotlights eight applications that designers will find helpful in his article at —Doug

The Big List

As TidBITS editor Joe Kissell found out when he tried to review a few iPhone games, there are far more apps available for the iPhone than any one reviewer could easily rate and recommend (see The iPhone Game Review Conundrum). However, these apps—listed alphabetically—have caught the eye of someone related to TidBITS Publishing:

Air Sharing ($7): This app helps your iPhone or touch sync with a folder on your Mac, allowing you to automatically transfer files—such as PDFs, graphics, and Office documents—to your iPhone. (See Comparing Five iPhone File Transfer Apps.)

Briefcase ($5): Another app that helps your iPhone or touch sync with a folder on your Mac, allowing you to automatically transfer files to your iPhone. (See Comparing Five iPhone File Transfer Apps.)

Easy Wi-Fi ($1.99 introductory price): The iPhone has many fantastic features, but Apple’s choice to disable form-filling and password storage in Mobile Safari means lots of tedious re-entry of data. At hotspots, this can be particularly irritating if you have an account, and have to dig out the details, tap them in, and inevitably—as I do—make a mistake. (See Easy Wi-Fi Enters Hotspot Passwords for You.)

Evernote (free): This client app also helps your iPhone or touch sync with a folder on your Mac, allowing you to automatically transfer files to your iPhone. (See Comparing Five iPhone File Transfer Apps.)

FileMagnet ($5): Yet another app that helps your iPhone or touch sync with a folder on your Mac, allowing you to automatically transfer files to your iPhone. (See Comparing Five iPhone File Transfer Apps.)

Google Earth (free): The iPhone is already pushing hard into the realm of what would have been science fiction 20 years ago, but with the release of the Google Earth iPhone app, it gets even closer. Could you have imagined using a handheld device to view an aerial photo of the Woolworth Building in Manhattan, and then tapping a tiny icon to read an encyclopedia article about it? (See First Look at Google Earth for iPhone.)

iWant (free): This handy app helps you find local services ranging from hotels and restaurants to gas stations and ATMs. A recent TidBITS article by Rich Mogull discusses how he used it to avoid sleeping at the airport on a recent trip. (See iPhone Saves Weary Road Warrior.)

LogMeIn Ignition (free if you are accepted into beta test program): This app will let you log into other computers from your iPhone or iPod touch, so that you can manipulate them remotely. (See LogMeIn Tests Remote Screen Sharing via iPhone, iPod touch.)

Remote (free): This app is covered in Take Control of Your iPhone. A number of authors and editors at TidBITS Publishing use this app to turn an iPhone or touch into a handy remote control for iTunes or an Apple TV.


p>SugarSync (varies): One last client app that helps your iPhone or touch sync with a folder on your Mac, allowing you to automatically transfer files to your iPhone. (See SugarSync Sweetens Online Syncing and Comparing Five iPhone File Transfer Apps.)

The above list was last updated by Doug on 10-Dec-08.

  1. AT&T Changes iPhone Data Plans

    As of 22 January 2012, AT&T has raised both the cost and the usage allotment of two of its smartphone data plans. The lowest tier now costs $20 a month for 300 MB of data usage; the previous plan cost $15 for 200 MB. Those who exceed the 300 MB are now charged $20 for an additional 300 MB. The next higher tier now costs $30 a month instead of $25, but now offers 3 GB of usage instead of 2 GB; this plan retains the $10 for each additional 1 GB of usage. Those who currently have the older plans can keep them, but if they change to any of the new plans they cannot then return to the older plans. Glenn Fleishman slices and dices the new plans in his TidBITS article, “AT&T Raises Data Plan Prices for New Customers,” 18 January 2012.

    Posted by Tonya Engst (Permalink)

  2. Karen and Chuck Talk about the iPhone and iOS 4

    In MacVoices podcast episode #10114 Karen G. Anderson (author of Take Control of iPhone Basics) swaps iPhone tips and insights with MacVoices host Chuck Joiner. In this wide-ranging conversation, Karen and Chuck talk about why some people call the iPhone 3GS the “iPhone Give Spouse,” how they approach learning about iPhone features, various interesting third-party apps, and what they like—and do not like—about the iPhone.

    Posted by Tonya Engst (Permalink)

  3. Should You Install iOS 4.1?

    If you have an original iPhone or a first-generation iPod touch, the answer is “no,” because the device doesn’t have the hardware oomph for iOS 4 and isn’t compatible with it.

    In the case of the iPhone 3G and the second-generation iPod touch, iOS 4.1 comes with good news—many people, including myself, have found that it runs much faster on the iPhone 3G than iOS 4.0.x did. I’ve read one positive report from a second-generation iPod touch user as well. Apple did not specificy in their release notes if the iPod touch was helped by the update.

    For an iPhone 3GS, third-generation iPod touch, or iPhone 4, you won’t see any particular speed enhancements from iOS 4.1, but there are several new features and bug fixes. To learn more about what’s new in iOS 4.1, read my TidBITS article, iOS 4.1: Does it Work? Should You Install It?.

    If you are updating from iOS 3 to iOS 4, note that its best to have a recent backup of your device before you begin the update. It seems that the update will erase your device and then restore from the backup. It also seems that you’ll need to re-sync any media after updating from iOS 3 to 4.

    Posted by Tonya Engst (Permalink)

  4. YouTube Debuts New Mobile Site as an Alternative to App

    YouTube has introduced a mobile version of its site at According to YouTube, the mobile version’s features are more in alignment with the full Web site’s features and the mobile site does not use Flash, so all the videos should play on the iPhone and iPod touch. If you decide to try the site, note that once a video is playing, you can access the playback controls by tapping the playing video. Once you’ve done this, the video plays in an app-like interface, complete with playback controls. Rotate the device to the landscape (horizontal) position to view the largest image.

    The mobile version may have more to do clashing titans of the tech industry (YouTube’s parent company is Google) than with user’s needs, but it certainly offers another option for viewing YouTube videos.

    If you like the mobile site and want to view it quickly from your Home screen, you can make a “Web clip” of the site: Go to the site in Safari, tap the plus (+) button on the toolbar, and then Tap Add to Home Screen. Then, name the clip and tap the Add button. Your device will switch to the Home screen and show an icon for the clip you created. Tap the icon to quickly return to the mobile YouTube site.

    If you’d like to read more about the mobile YouTube site, here are two good resources:

    The site is currently in English only, but localized versions are expected.

    Posted by Tonya Engst (Permalink)

  5. iPhone 4 and iOS 4 Announcements

    Yesterday’s Apple Worldwide Developer Conference keynote, given by Steve Jobs, revealed important software- and hardware-related details for Apple’s iPhone and iPod touch, plus dates for when you’ll be able to download the new operating system version and buy a new iPhone.

    iOS 4

    To solve the problem of the iPhone OS name no longer making sense, since the iPhone OS also runs on the iPod touch and iPad, Apple has changed the name for the version 4 release to iOS 4. iOS 4 will ship on June 21. If you have an original iPhone or iPod touch, you will not be able to upgrade the device to iOS 4, but for newer devices, the upgrade is free.

    iPhone 4

    At the keynote, Apple also showcased the iPhone 4, which will have a new high-resolution display, improved back-facing camera with an LED flash, new front-facing camera, 802.11n compatibility (2.4 GHz band only) for wireless networking via Wi-Fi, smaller micro-SIM for storing cellular data carrier information, new secondary noise-cancelling mic to supplement the existing mic, and an improved battery. It will also have a gyroscope.

    Apple will begin taking iPhone 4 pre-orders on June 15, and the device should be available in certain countries—including the United States and France—on June 24.

    More Info

    To find out what Ted thinks about the keynote and the latest information on iOS 4 and iPhone 4, read his MacObserver article, iPhone 4’s Stand-out Features: Camera and Display.

    To learn more about iOS 4 and iPhone 4 generally, see the TidBITS articles Apple Reveals iOS 4 and More at WWDC 2010 Keynote and New iPhone 4 Still Had Secrets to Reveal. Also, see Apple’s iPhone 4 information.

    Posted by Tonya Engst (Permalink)

  6. More Thoughts on Film-Protecting Your Screen

    In Take Control of iPhone OS 3, and in previous editions, Ted discusses third-party protective films that you can install on an iPhone or iPod touch screen. These films reduce smudging from greasy fingers, prevent some scratches, and sometimes have glare-reduction properties. For the iPhone 3GS (the model introduced 2009), which has an oil-resistant screen, the film is less useful, since fingerprints are less of an issue.

    Recently, Apple announced that it plans to stop carrying such films in the Apple Stores. This caused Ted to analyze why Apple might have done so and to share his latest opinion on the films, which you can find in his essay, Apple’s so-called “ban” on protective films.

    If you considering installing a film, note this bit from Ted’s essay: “These products are notoriously difficult to ‘install.’ Frequently, you wind up with air bubbles or dust specks under the film…. Added to this is that the ‘oleophobic’ coating on Apple’s latest products make such films less needed (although not entirely without value). It’s a toss-up. Personally, I no longer use these films. But I know others who swear by them.”

    You may also enjoy reading the iLounge news article linked from Ted’s essay and its associated responses to common reader comments.

    Posted by Tonya Engst (Permalink)

  7. New AT&T Unlimited Data Plan Option, Thinking about Your Cellular Data Use

    If you have an unlimited talk/data plan with AT&T, you may wish to modify your plan. According to an article posted at iPhone Central on January 15th, AT&T is now offering a $100-per-month plan that includes unlimited voice and data, which beats the previous option of $100-per-month for unlimited voice and $30-per-month for unlimited data. Apparently, you can make the switch without penalty or extending your contract.

    If you’re curious about how much cellular data you receive on your iPhone or deeply interested in the topic, and particularly if you are considering purchasing an iPad, check out Glenn Fleishman’s TidBITS article, Can You Get By with 250 MB of Data Per Month?. The article is interesting, but it gets exciting in the comments.

    Posted by Tonya Engst (Permalink)

  8. Ted Talks about His Latest iPhone Ebook

    Tune in to MacNotables #949 and get to know author Ted Landau as he discusses his history with titles changing on the books that he writes, and why Ted’s latest iPhone ebook has a new title and tightened focus. You’ll also find out what Ted thinks you should do first with a new iPhone, get advice on syncing data to the iPhone, consider whether Flash support on the iPhone is important, and more.

    Posted by Tonya Engst (Permalink)

  9. Home Sharing vs. iTunes Sharing

    Home Sharing, a new feature in iTunes 9, makes it possible to easily share media among family members (or any group where everyone is authorized on the same iTunes Store account). While the feature is a clear win for sharing iPhone apps, several Take Control authors have been perplexed by Home Sharing, either because the feature didn’t perform as they’d expected, or because it’s difficult to concisely explain the differences between it and the old iTunes Sharing feature. Thankfully, Take Control author Ted Landau’s recent Mac Observer article tackles the subject. If you’re interested in gaining a deeper understanding of how to share media in iTunes, check it out!

    Posted by Tonya Engst (Permalink)

  10. How to Enable MMS on the iPhone

    AT&T started offering MMS (Multimedia Messaging Service) in the United States today after a long delay. Learn how to activate and use it by checking out Jeff Carlson’s TidBITS article, Enable MMS on the iPhone in the U.S.

    Posted by Tonya Engst (Permalink)

  11. Smart Calendar Syncing with iPhone OS 3.1

    Calendar syncing between your Mac and your iPhone or iPod touch as always been a bit squirrelly once you go beyond the basics, and despite Apple’s rolling out new versions of all the software involved, it’s still squirrelly. Take Control author Michael Cohen runs down the options and offers a possible workaround to duplicating calendar events in TidBITS, in Preventing Duplicate Calendar Events in iPhone OS 3.1.

    Posted by Tonya Engst (Permalink)

  12. Garmin’s nüvi vs. Navigon’s MobileNavigator for iPhone

    Take Control author Ted Landau has thought a lot about the difference between unique GPS devices and GPS apps for the iPhone. Weighing the pros and cons of using Garmin’s nüvi and Navigon’s MobileNavigator for iPhone, Landeau runs down the major points of comparison between the two in his recent article for The Mac Observer, “Garmin’s nüvi vs. Navigon’s MobileNavigator for iPhone: The Ultimate Showdown.”

    Posted by Tonya Engst (Permalink)

  13. TidBITS Article Thoroughly Explains Find My iPhone

    iPhones and iPod touches running the new iPhone 3 operating system can be set up to work with MobileMe so that if they are lost they can be tracked and located, and if they are stolen or otherwise in the hands of people who shouldn’t have them, their contents can be erased remotely. In the TidBITS article iPhone 3.0 Finds Your Lost iPhone and iPod touch, Glenn Fleishman gives steps for turning on the feature, discusses what to do if your iPhone or iPod touch is lost, and discusses some interesting limitations and concerns.

    Posted by Tonya Engst (Permalink)

  14. iPhone 3.0 Software Sports Sync Changes

    Apple released its iPhone 3.0 software today, and among its other features are some that affect syncing between your Mac and your iPhone or iPod touch. Here’s a quick overview of new syncing features and their interesting quirks:

    • Notes: At long last, you can sync notes from your iPhone Notes app with the notes that you create in Apple Mail. Not all of your Mail notes sync with your iPhone, though: only those stored on your Mac or on MobileMe. Notes stored in other accounts, such as those stored on the Gmail server, don’t sync with your Notes app.
    • Voice memos: The new Voice Memos iPhone app syncs its voice memos with your iTunes library, and places them in a Voice Memos playlist. You can turn voice memo syncing off and on from the Music tab when your iPhone is connected to iTunes. The notes are stored in the Apple Lossless format, but can easily be converted to AAC from within iTunes. You can even burn a CD of your voice memo greatest hits if that’s how you roll.
    • Contacts and Calendars: Prior to iPhone 3.0, you could sync your Address Book Contacts and your iCal calendars to your iPhone either via iTunes or via MobileMe—you had to choose one or the other (or, of course, choose not sync at all, but where’s the fun in that?). Now you can sync both ways at the same time. The advantage? One is that you can now sync the read-only calendars (listed in iCal under Subscriptions) with your iPhone via iTunes, and still sync your other calendars via MobileMe so that you can continue to push your iPhone calendar changes to MobileMe in real time. Warning! Make sure you don’t sync the same calendar to your iPhone both with MobileMe and with iTunes. Although you can do this, you end up with two copies of the calendar on your iPhone, and hilarious confusion ensues. Remember to uncheck your MobileMe-synced calendars (listed under the Info tab in iTunes) if you sync your iPhone calendars both with MobileMe and with iTunes.

    Posted by Tonya Engst (Permalink)

  15. TidBITS Discusses iPhone OS 3.0 Announcement

    We don’t have to speculate any longer about when Apple will release iPhone OS 3.0, because Apple today announced that the release date is June 17, 2009. The new operating system will be free to current iPhone owners and $9.95 for iPod touch owners. Either way, it has a lot to offer, and while you might want to wait a few days past the 17th to make sure you experience a trouble-free upgrade, you’ll definitely want to get your hands on the nifty new features in the update. The entire TidBITS crew collaborated on the article—iPhone OS 3.0 Ships 17-Jun-09.

    Posted by Tonya Engst (Permalink)

  16. TidBITS Covers the New iPhone 3GS

    Apple has announced a June 9th release for the new iPhone 3GS. Major new features include a speedier processor (hence the S in the name), more storage space, a snazzier camera, voice control, faster data connectivity, and a digital compass. You can read all about it in the TIdBITS article New iPhone 3GS Boosts Power, Performance, and More. The article details the new features and notes pricing for existing iPhone owners who want to immediately switch to the new model.

    Posted by Tonya Engst (Permalink)

  17. Hear Tonya Discuss Reading Ebooks on iPhones and Kindles

    In MacNotables #917, I chat with host Chuck Joiner about file formats and hardware devices for ebooks, with a focus on the iPhone, iPod touch, and the Kindle. If you’re curious about where I think ebooks are going, or wondering about what’s happening in the minds of ebook publishers, give it a listen!

    If you’re curious about reading Take Control ebooks on one of these devices, check out these Take Control FAQ entries:

    Posted by Tonya Engst (Permalink)

  18. Gmail, Apple Mail, and IMAP

    Some iPhone users use IMAP to view and file their email effectively on more than one device, thus getting around the problem that while the iPhone works well for scanning email subject lines and short messages, it’s screen is too small for easily handling long messages. To learn more about IMAP, and find out how Take Control author Joe Kissell set up his IMAP, Gmail, and Apple Mail capabilities, check out Joe’s exceptionally detailed TidBITS article, Achieving Email Bliss with IMAP, Gmail, and Apple Mail. Whether Joe’s set up is right for you or not, you’ll almost certainly learn more about how you receive email and get ideas for enhancing your set up.

    Posted by Tonya Engst (Permalink)

  19. Apple Announces iPhone Software 3.0

    Apple has announced plans to update the iPhone software to version 3.0 during “summer” of 2009. This update will be free for the iPhone and cost $9.95 for the touch. In the announcement, Apple noted new features reminiscent of those available on a Mac, including cross-app copy and paste, Spotlight searching, and shake to undo. Apple is also adding features that third-party software and hardware developers can use to extend how the device is used; possibilities include using the iPhone as a car GPS with turn-by-turn directions, using the iPhone as a data modem (this is called tethering and will work only if Apple can sort it out with your phone carrier), and the ability to dock the device to additional devices (think medical devices like a blood pressure cuff or insulin monitor). Apple also added an in-app purchase feature, so that developers can sell a low-cost app and then charge for more levels or features.

    For more information about the many, many announced features, check out the raw news in a video of Apple’s presentation and the TidBITS write-up, Apple Previews iPhone 3.0 Software.

    Those who are particularly interested in syncing data with an iPhone also took note of new support for CalDAV. CalDAV is a non-proprietary protocol used for transferring events between calendaring software, and it is supported by most major calendaring systems, including iCal 3 under Mac OS X 10.5 Leopard, SOHO Organizer, Yahoo Calendar, and Google Calendar. There are already various methods of using CalDAV to move data to and from an iPhone, so presumably the built-in CalDAV support will make it easier to create CalDAV-savvy apps for the iPhone, making for still-more options in the future.

    Apple also announced Bluetooth-based peer-to-peer networking, which means you’ll be able to create ad-hoc connections among nearby iPhones and iPod touches for a variety of purposes (such as multi-player gaming), but from the syncing perspective, this might also, for instance, enable users to quickly exchange contact data. —Tonya

    Posted by Tonya Engst (Permalink)

  20. Ted Talks about Second Edition of iPhone Ebook, Jailbreaking

    Get to know Ted better in this interview conducted by MacNotables host Chuck Joiner. Find out more about the development and goals for this ebook and hear Ted’s take on when (or if) jailbreaking your iPhone makes sense.

    Posted by Tonya Engst (Permalink)

  21. “Take Control of Your iPhone, Second Edition” Offers Key Advice

    It’s been a while since we’ve announced a new ebook, but we’ve been hard at work and are pleased to let you know that Ted Landau’s Take Control of Your iPhone, Second Edition is now available, and it is up-to-date for the latest iPhone 2.2.1 software release. Ted’s a writing machine, and he has pumped out a 183-page compendium (plus additional online resources) of the most useful information about the iPhone, with a particular focus on helping you work more effectively, avoid trouble, and fix any existing problems. The book normally costs $15, but as a limited time introductory discount, you can get it for $10 with the link above (follow the link, click the Buy Ebook button, and your discount should appear in the first screen of the shopping cart).

    Taking the Murphy’s Law approach that if something can go wrong, it probably will, Ted explains how your iPhone figures out where in the world it is, how it connects to the Internet and cellular data networks, and how it communicates with your Mac. You’ll learn key details of syncing with iTunes and via MobileMe, how to manage your apps, and ways you can share files with your Mac. The ebook helps you get the most life from your iPhone battery and connect a Bluetooth headset, and it provides tricks for typing more quickly and accurately. You’ll find a cornucopia of advice for making the most of the main built-in iPhone apps, including iPod, Phone, Mail, Maps, and Safari. But that’s not all - extensive problem-solving sections help you solve network problems, resolve sync conflicts, avoid crashes, and, if necessary, restore an ailing iPhone from backup.

    The ebook covers the iPhone from a Macintosh point of view, though most of the information is useful even if you connect your iPhone to a Windows PC. The ebook also covers the iPod touch; we just couldn’t figure out a clever way to work “iPod touch” into the title.


    p>For those who have the preview version of the second edition “Take Control of Your iPhone,” click the Check for Updates button on the cover to access your free update. And if you own the first edition of the ebook, also use Check for Updates to look for a 50%-off discount on the upgrade. We’ve also sent email to these groups with details.

    Posted by Tonya Engst (Permalink)

  22. Google Sync Beta for iPhone

    Google announced the availability today of Google Sync for iPhone. This service allows you to sync your Google Calendars and Contacts with your iPhone wirelessly, using push technology. The service requires you that you set up an Exchange account on your iPhone and that your iPhone is running iPhone software version 2.2 or later. You can see the instructions here, and you can see a list of known issues and limitations with the beta here.

    Posted by Tonya Engst (Permalink)

  23. Old News for “Take Control of Your iPhone,” First Edition

    (odd date placement due to conversion to new back-end system, sorry)

    Fix 5002 Error When Updating iPhone Apps

    For the last week or so users have been experiencing an App Store error when updating their apps in iTunes 8. Apple’s discussion boards have discovered several fixes for the problem. You can read about it in my _TidBITS_ article, Fix 5002 Error When Updating iPhone Apps.

    Power Adapter Recall for iPhone 3G

    September 22, 2008 – Apple has recalled the subcompact power adapter that ships with the iPhone 3G. You can read about it in Glenn Fleishman’s _TidBITS_ article, Apple Recalls Its Supercool iPhone 3G USB Power Plug. Apparently the new plugs will have green dots on them, in order to differentiate them from the old ones.

    Free SMS on Your iPhone via AIM

    July 29, 2008 – If you’re contending with paying for text messaging on your new iPhone 3G, check out Jeff Carlson’s recent _TidBITS_ article, Send SMS for Free via AIM on iPhone, to learn whether iChat/AIM could keep those messages flowing at no charge.

    Review of iPhone Headsets

    July 28, 2008 – _TidBITS_ recently published Hands-Free iPhone Options for the Car, which looks at headset options from Apple, Plantronics, Belkin, Monster, and Parrot.

    Dealing with iPhone/touch App Crashes


    p>July 28, 2008 – If you’re having trouble with your iPhone, and if you think it’s app related, check out Ted’s recent Macworld article, Bugs & Fixes: Dealing with iPhone app bugs and crashes. He tells you when (and how) to restart, advises you to stay up-to-date, and suggests that you get rid of problematic apps (by deleting them; he explains how to delete ‘em and notes that you can get a deleted app that you paid for back later for free).

    Wi-Fi Security Tip

    April 30, 2008 – According to security expert Rich Mogull, you should consider the security implications of letting your iPhone “know” about Wi-Fi networks that it has previously connected to, especially if your iPhone memorizes a Wi-Fi network configured with a common name, like tsunami. To remove a Wi-Fi network from an iPhone’s list of known networks, go to Settings > Wi-Fi, tap the More Info icon for any listed known network, and tap Forget this Network. For more info, see Rich’s recent article, iPhone Security Tip: Never Memorize Wireless Networks.

    Posted by Tonya Engst (Permalink)

The Author

Thanks to books like Sad Macs, Bombs & Other Disasters, innumerable magazine articles, and the founding of MacFixIt, Ted Landau has become the undisputed guru of Macintosh troubleshooting. He is also a professor emeritus of psychology and in 1984 was the U.S. National Othello Champion.