You can contact us by email using this form (best!) or sending a message to support (at) (not as good!). You can also write or call:

alt concepts
419 8B-3110 8th Street East
Saskatoon, SK S7H 0W2
+1 (306) 400-6887

Before you email or call:
  • If you’re wondering why you didn’t receive an email message containing download links, did you check your spam folder?
  • If your question involves downloading or reading our books—especially on an iPad, iPhone, Kindle, or other mobile device—have you checked our Device Advice page?
  • For account-related questions, have you read our Account Help page?
  • For any other questions, have you checked our FAQ?

Many common questions we get by email or phone are already answered in one or more of those places…just saying!

  • This field is for validation purposes and should be left unchanged.