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When a browser plug-in update fails

If you have ever encountered the problem of your Web browser telling you that you haven’t installed the latest version of a plug-in that you are trying to use, even when you think you have—or, in fact, know you have—this Macworld article by Lex Friedman, What to do when Netflix, Google, and other browser plug-ins won’t update, explains that the cause may be duplicate plug-in files: one in the System-wide /Library/Internet Plug-Ins folder, and one in the ~/Library/Internet Plug-Ins folder (that is, in the Library folder in the user’s Home directory). Note that users of Mac OS X 10.7 “Lion” and 10.8 “Mountain Lion” need to hold down Option when clicking the Finder’s Go menu in order to open the ~/Library folder.

Posted by Michael E. Cohen (Permalink)