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Macworld Mac Troubleshooting Superguide
Find the solutions to specific Mac-related problems with this book!
Macworld's Mac 911 column has solved numerous technical conundrums for Mac users since its inception in 2000, and this new title from Macworld and senior editor Chris Breen takes that source material and turns it into a coherent book. Where our Take Control of Troubleshooting Your Mac is more aimed at teaching you how to prepare for and troubleshoot any problem, the Macworld Mac Troubleshooting Superguide focuses on specific problems and their solutions. In fact, the two books complement each other well, with one giving you the quick fixes to common problems and the other explaining how you can solve unique problems on your own.
In the Macworld Mac Troubleshooting Superguide, you'll find solutions for problems experienced when upgrading Mac OS X and installing programs, for kernel panics and application crashes, and what to do when your Mac won't start up at all. A section on hardware helps you beat sense into recalcitrant printers, failing hard drives, and bad memory, among much else. Networking is addressed too, with advice on solving slow Internet and LAN connections. And finally, Macworld has solutions for problems you may run into in common Mac OS X applications like Safari, Mail, iCal, iChat, Address Book, and Preview.
Questions answered in this 121-page ebook include these:
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About the Authors
The Macworld Mac Troubleshooting Superguide was written by Christopher Breen, Glenn Fleishman, Rob Griffiths, Joe Kissell, and Ted Landau.
In these United States, when you’re in real trouble you have but one number to call: 911. Back in 2000, while we were racking our brains for a title for Macworld’s tips and troubleshooting column, we invoked this emergency calling code, preceding it with Mac so that its humble author (me) wouldn’t be additionally inundated with requests for help with small appliances and domestic disputes. Thus Mac 911 became the primary place to go within Macworld’s pages for help with all things Apple.
Since the column’s birth, we’ve seen the death (OS 9) and rebirth (OS X) of the Mac OS, the coming and going of countless Mac models, the explosion of the Internet, and the metamorphosis of Apple the computer company into Apple the media and telecommunications giant, responsible for two of the most game-changing products of the young century—the iPod and iPhone. Yet through all these changes, one constant remains: the desktops and laptops that we increasingly rely on for our work and pleasure sometimes act up in frustrating ways.
Fortunately, as frustrating as these hiccups may be, they are often predictable. In this guide, we’ve distilled the Mac troubleshooting knowledge we’ve acquired over many years of putting together columns. Thanks to the first chapter — Installation — OS X sits comfortably on your computer. But maybe the next day you press your Mac’s power button, and nothing happens. Chances are that you’ll find a solution to your problem in the next chapter of this guide, Startup Issues, Crashes, & Freezes. If you then discover your printer is misbehaving, simply thumb to the next chapter, Hardware Help. And so on through the System Issues & Fixes, OS X’s Applications, The Internet & Networking, and Mac Maintenance chapters.
And if, despite all your diligent efforts, no solution is found? There are directions for what to do next in the Support Tricks chapter. But allow me to also extend a personal invitation to Macworld’s Mac 911 forum, where I and other knowledgeable Mac users are eager to lend a helping hand.
—Christopher Breen, senior editor
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